Who we are
TRADING INITIATIVES LLC operates the TRADING INITIATIVES online office furniture store. Our business address is 5830 E 2nd St. #6100, Casper, WY 82609. Questions about this policy or requests concerning your personal information can be sent to hello@tradinginitiatives.com or raised through our Contact page. Our phone number is +1 970 546 9738.
What information we collect
When you browse the store, place an order, or contact us, information may include your name, business or contact details, billing and delivery addresses, order and product details, messages you send us, and information needed to handle your request. The store and its service providers may also collect technical information, such as your device or browser type, IP address, and how you interact with the site. Payment information is handled through the payment methods available in Shopify Checkout; we do not ask you to provide full payment card details through a contact form.
Information may come directly from you, from your use of the store, or from providers involved in processing a transaction or resolving an order issue. Please do not include payment card numbers or other sensitive information in messages to our contact form.
Why we use information
We use relevant information to display and operate the store, process and fulfill orders, provide customer support, communicate about a purchase or inquiry, address returns or disputes, help protect the store from misuse or fraud, and comply with applicable recordkeeping or legal obligations. We use information for marketing only when a suitable basis exists and in accordance with your available choices. We may use aggregated or de-identified information to understand how the store is used, where permitted by law.
For customers in Europe, the legal grounds for processing can include performance of a purchase contract, compliance with legal obligations, legitimate interests such as security and customer support, and consent where required. If we rely on consent, you can withdraw it using the controls available on the site or by contacting us. Withdrawing consent does not affect processing that was lawful before the withdrawal.
Shopify and service providers
Our store is hosted on Shopify, which provides the online storefront, checkout, and related commerce services. Information may be handled by Shopify and by the providers needed for a transaction, delivery, customer support, security, or site operation. Providers receive information relevant to the service they perform. We may also disclose information when required by law, to respond to a valid legal process, or to protect the rights and safety of customers and the business.
Cookies and similar technologies
The store can use cookies or similar technologies for functions such as keeping the site and checkout working, remembering preferences, measuring site use, and, if enabled, marketing. The technologies in use depend on the actual Shopify settings and any installed apps. Where required, optional technologies should be controlled through the store's applicable consent or privacy controls. You can also use browser settings to manage cookies, although disabling necessary cookies can affect shopping and checkout.
Your choices and privacy requests
Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of personal information, request a copy of your information, or object to or limit certain uses. You may also be able to change marketing choices or use any privacy controls displayed on the store. To make a request, contact us using the details above. We may need enough information to confirm your identity and locate the relevant records. Some information may be retained where necessary to complete transactions, comply with law, prevent fraud, or resolve disputes. European customers can also raise concerns with their local data protection authority where applicable.
Retention, security, and transfers
We retain information for as long as reasonably necessary for the purposes described here and for applicable legal, accounting, and operational requirements. The length of time depends on the type of record and why we need it. We take reasonable steps to protect information, but no online service can guarantee absolute security. Shopify and other service providers may process information outside the place where you live; the protections and rights available to you can vary by location.
Children, changes, and contact
The store offers office furnishings for businesses, professionals, and individuals and is not intended for children to place orders independently. If you believe a child provided personal information through the store, please contact us. We may update this policy when the store, its providers, or legal requirements change. The version displayed on this page is the current policy. For questions, contact TRADING INITIATIVES LLC at hello@tradinginitiatives.com, +1 970 546 9738, or 5830 E 2nd St. #6100, Casper, WY 82609.